How does it work?

Teletherapy is mental health counseling over the phone or online.

As videoconferencing software improves, more psychotherapists are offering this form of virtual mental health support.

Teletherapy can be convenient for both the patient and the therapist. Most research suggests that it works just as well as in-person counseling.

Teletherapy is any remote therapy that uses technology to help the psychotherapist and the patient communicate. Some examples of teletherapy include:

  • doing therapy sessions over the phone
  • having a group chat for group therapy
  • using video conferencing for individual, couples, or group therapy
  • receiving therapy via email or instant messenger

Teletherapy provides a range of benefits in comparison with traditional therapy such as:

  • Greater access to care
  • Lower costs
  • High Satisfaction
  • More privacy
  • Better public health:  The COVID-19 health crisis demonstrates that the ability to seek medical care at home can slow the spread of illness and protect vulnerable populations. Teletherapy allows people to get mental health treatment at home without risking the spread of infection during epidemics and pandemics.